(1) The following situations do not fall within the scope of returns and exchanges
1. Some minor issues: for example, the thread ends left after individual shoes are sewn, the offset marks left after the bottom edge is brushed with glue, a small rough edge on the injection molded sole, exposed thread ends, and a small mark after the rough edge is peeled off, etc
2. Subjective biases such as the odor of shoes, the thickness of materials, size, and color difference do not belong to the category of quality issues.
3. The shoe box is crushed, and this problem is mainly caused during transportation.
4. One or two small positioning pinholes and needle jumpers left when stepping on the upper of the shoe
5. Cleanable stains
(2) Refusal to return or exchange products without quality issues
If there are no quality issues with the shoes, our store does not allow returns; Please do not feel that you do not like it, feel that the quality is not as good as expected, or that the shoes have an odor or other issues. Request a return or exchange of goods.
(3) How to return or exchange products with quality issues
35---40
.